This page now holds only policy-derived information from the source documents: eligibility, booking channels, identification, rate logic, discount conditions, and service benefits.
Hotel rate structure
Tier 1EUR 36 per room per night.
Tier 2EUR 72 per room per night.
Tier 3EUR 144 per room per night.
Tier 425% off Best Flexible Rate in Europe and the Americas.
Tier 5Min. 50% off MBFR in Asia/IMEA/Africa/Brazil, 50% off BFR in AU/NZ.
Eligibility and ID
Eligible team members include permanent, part-time, casual, contracted staff, and interns.
Excluded entities listed in the policy include Four Seasons Koh Samui, Four Seasons Chiang Mai, Four Seasons Tented Camp, JW Marriott Resort & Spa Phuket, St. Regis Bangkok, and POP MART.
Accepted verification includes Minor Card, Humatrix profile in Thailand, Minor Team Member Identification Form, booking confirmation from a Minor domain email, Europe and Americas employee card, or Fourth app for Wolseley Hospitality Group.
Booking channels by region
Europe and Americas: use `nh-hotels.com` and promo code `MINOR`, or use the “Team member reservations” section through the intranet or My NH app for Europe and Americas entities.
Asia, Indian Ocean, Middle East, Africa, and Brazil: use `minorhotels.com` with promo code `MINOR`; if unavailable online, email the hotel directly or `reservations@minorhotels.com` with subject `Minor Hotels Team Member Rate Request`.
Australia and New Zealand: complete the request form, obtain manager approval, and send to `teamtravel@theoaksgroup.com.au`. Business travel still goes to `travel@theoaksgroup.com.au`.
Key operating rules
Europe and Americas fixed-rate availability applies when occupancy forecast is below 90% and arrival is within 90 days; otherwise Tier 4 discount logic applies.
Tier 5 hotel rates in Asia/IMEA/Africa/Brazil are available only when occupancy forecast is below 80%, otherwise they are at hotel discretion.
Maximum stay is 14 days where stated; maximum two rooms per team member per stay.
Hotel standard cancellation applies in most regions; AU/NZ uses a 48-hour cancellation policy.
Friends and family
Europe and Americas: 15% to 25% off BFR depending on occupancy and booking window. The 2025 promo code in the policy is `MINOR`.
Asia/IMEA/Africa/Brazil: minimum 40% off MBFR when occupancy forecast is below 80%, otherwise hotel discretion applies.
For Asia/IMEA/Africa/Brazil, team members must request the rate by emailing `reservations@minorhotels.com` or the property email with subject `Minor Hotels Friends & Family Rate Request`.
Behavior and usage
The team member must stay in one of the paid rooms to use the team member rate.
Team members serving notice period are not eligible.
Team member restaurant or canteen access is not allowed during the visit.
The benefit is a privilege and can be revoked if conduct is inappropriate or disruptive.
Food discount matrix
15%The Pizza Company, Sizzler.
10%Swensen’s, Burger King, The Coffee Club, Bonchon.
10%Basil, Hey Gusto, The Steak & More, SSP airports in Thailand.
5%Dairy Queen.
Use limitUp to 3 redemptions per day.
How to prove eligibility
Workday team members present a QR code that must be opened live at the POS and match current status.
Non-Workday entities use a QR code or another IT-approved method managed by their company.
Stores may ask the team member to sign the receipt or another document when using the benefit.
Conditions and exclusions
Discount is not applicable to delivery, drive-thru, or outside catering.
Discount does not apply to promotional items.
Benefit applies to both equity stores and participating franchise stores.
The company may alter rates with or without prior notice.
When to leave this page
Use Map to locate food and airport discount points visually.
Use Contacts for the Minor Food HQ phone number and operating address.
Use Directory when the question is about properties, not the food policy.
Spa, F&B, and service benefits
Europe and Americas: 30% off spa treatments and selected F&B services, excluding meetings, events, and third-party providers.
Asia/IMEA/Africa/Brazil: 50% off spa treatments and selected F&B services.
Australia and New Zealand: 50% off F&B services at Oaks-managed outlets.
The discount is valid for a party of up to 8 people including the team member.
Additional hotel benefits
Europe and Americas include room upgrade if available.
AU/NZ team members may request one complimentary car park with the hotel manager before the stay, subject to availability.
For weddings, special events, retail outlets, wine, and champagne, the policy instructs team members to reconfirm directly with the venue.
Policy owners named in the source documents
Craig Cochrane, Chief People Officer, Minor Hotels.
Marta Pérez-Leirós, CPO & Sustainable Business, Minor Hotels Europe & Americas.
Paul Pfitzner, Head of People, Minor Hotels Australia & New Zealand.
Aurakanda Attavipach, Chief People Officer, Minor International.
Ornvalun Sivaleepunth, Chief People Officer, Minor Food.
Operational next step
The policies name owners but do not publish personal email addresses in the extracted source text. For actionable contact channels, use the operational mailbox and property email routing collected on the Contacts page.
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